Refund Policy for Continuing Education Programs and Workshops

Johnson College strives to provide flexible and accessible learning opportunities in person and online. We understand that situations may arise that prevent you from attending a course. Our refund policy is designed to accommodate these situations while maintaining the integrity of our programs.

Refund Eligibility

1.Program Cancellation by the School

– If Johnson College cancels an in-person or online program, registrants will receive a full refund.

2. Participant Withdrawal

Withdrawal requests must be submitted in writing. The date of receipt in the Continuing Education office is when the refund will be calculated. Non-attendance does not constitute withdrawal.

– More than 7 days before the program start date: A full refund will be issued.
– 7 days or fewer before the program start date: A refund, minus a $75 administrative fee, will be issued.
– After the program start date: No refunds will be issued, except in extraordinary circumstances (see below).

3. Self-paced or On-Demand Online Programs

– Refunds are only available if the program has not been accessed (e.g., no login or material downloads).
– If access to the program has been initiated, no refunds will be issued.

Extraordinary Circumstances

• The Department Director may grant a refund for an extraordinary circumstance (e.g., medical emergencies) at their discretion. Requests for a refund under this exemption must be submitted to the Director in writing. Supporting documentation may be required.

Program Transfer Policy

• Participants may request a transfer to a future session of the same program if available. Requests must be made no later than 7 days before the original program start date.

Non-Refundable Fees

• Course materials, software licenses, or access fees associated with the program are non-refundable once distributed or accessed.

Refund Process

• Refund requests must be submitted in writing to the Director at abechaver@johnson.edu.
• Approved refunds will be processed within 21 business days. Refunds are made to the payor on record.

We are committed to providing high-quality learning experiences and appreciate your understanding of our refund policy. Contact the Continuing Education Department at 570-702-8979 or continuinged@johnson.edu with questions or concerns.