The mission of Disability Services at Johnson College is to provide equal access opportunities, including the establishment and coordination of appropriate accommodations, auxiliary aids and programs to qualified students in accordance with Section 504 of the Rehabilitation Act of 1973 and Americans with Disabilities Act of 1990 as amended by the ADA Amendments Act of 2008. The office exercises a reasonable good faith effort to coordinate accommodations designed to enable students with permanent or temporary disabilities to maximize their educational potential.
The College recognizes that each individual’s situation is unique, therefore, Disability Services simply asks that any interested student meet with the Counselor/Manager of Disability Services to discuss any accommodation requests.
For additional information, please contact, Emily Holmes, Counselor/Manager of Disability Services at (570) 702-8956 or email EHolmes@johnson.edu.
- Roles and Responsibilities
- Provide medical and/or psychological documentation to Disability Services
- Participate in process of determining and implementing reasonable accommodations
- Inform Disability Services when accommodations are not working, need to be modified or symptoms change
- Referral to Disability Services
- Participate in process to determine and implement reasonable accommodations
- Identify essential course components for accommodations to be determined
- Request assistance (From Disability Services) with accommodation, implementation, or consultation
Disability Services Role
- Maintain medical/psychological documentation in a confidential manner
- Determine if condition(s) are a disability in accordance with state and federal laws
- Identify and assist with implementation of reasonable accommodations
- Request updated documentation when symptoms change to determine if accommodations need to be modified
- Provide information and referral to campus and community resources to resolve disability-related issues
The goal of accommodations is to give students with disabilities equal access to the learning environment without altering the fundamental nature of the course. Specific accommodations are determined individually for each student and must be supported by appropriate documentation and/or evaluation of permanent or temporary needs.
A variety of academic accommodations can be made depending on each student’s particular needs. These academic accommodations may include:
- Preferential seating in the classroom
- Extended time on tests
- Testing in a space with reduced distractions
- Ability to audio record classroom lectures
- Support for note taking
If you have any questions about accommodations, please contact, Emily Holmes, Counselor/Manager of Disability Services at (570) 702-8956 or email EHolmes@johnson.edu.
Disability Services reserves the right to ask for any appropriate documentation of disability in order to determine a student’s eligibility for accommodations. Appropriate documentation would provide information about the functional limitations imposed by the disability and recommendations for specific accommodations.
This documentation should be sent to the Counselor/Manager of Disability Services by mail, fax or email.
Counseling and Disability Services
3427 North Main Avenue
Scranton, PA 18508
Fax: (570) 702-8849
- Alternative Testing
These links are for all students who are registered with Disability Services at Johnson College and are eligible to receive alternative testing accommodations. Please note that the course instructor or Disability Services may provide test accommodations.
- Link for Faculty Instructions Form for Alternative Testing
- Link for Student Request Form for Alternative Testing
When students deliver their Accommodation Plan to their instructors, we encourage them to discuss their accommodations. It is the student’s responsibility to remind their instructor of their intent to take a test with Disability Services and to schedule that appointment through the Student Alternative Testing Request Form. It is the instructor’s responsibility to complete the Faculty Instructions for Alternative Testing Form.
The philosophy of Johnson College is to provide testing accommodations in the academic departments whenever possible. This provides greater exam security, gives students access to their instructors if they have questions, eliminates the need to deliver and pick up test materials, and ensures exams are graded in a timely fashion.
If reasonable testing procedures are not feasible in either the classroom or another room or office within the department, then students can arrange to take tests with Disability Services between the hours of 8:30 a.m. to 4:30 p.m., Monday through Friday. Tests scheduled for outside normal business hours (e.g., for evening or late-afternoon classes) must be approved, on a case-by-case basis.
Most tests must be scheduled with Disability Services at least 2 business days prior to the test date. Finals must be scheduled with us at least 5 business days prior to the test date.
*Late request guidelines will apply to any test not scheduled during these timeframes.*
Please meet with Disability Services to discuss any concerns you may have regarding test-taking accommodations at any time during the semester.
- Grievance Policy
Johnson College provides equal opportunities to students with disabilities admitted through the college’s regular admission process.
The College recognizes that students with disabilities have a legal right and a responsibility to present to the college requests for reasonable accommodation. The mission of Disability Services at Johnson College is to provide equal access opportunities, including the establishment and coordination of appropriate accommodations, auxiliary aids and programs to qualified students in accordance with Section 504 of the Rehabilitation Act of 1973 and Americans with Disabilities Act of 1990 as amended by the ADA Amendments Act of 2008. The office exercises a reasonable good faith effort to coordinate accommodations designed to enable students with permanent or temporary disabilities to maximize their educational potential.
Any student who believes she or he has been subjected to discrimination on the basis of disability may file a grievance under this procedure. Disability Services is available to guide and support students through this procedure to facilitate early, effective resolutions regarding services, accommodations and accessibility. This procedure will be conducted as confidentially as possible with the goal of implementing any appropriate accommodation. The College has adopted an internal grievance procedure providing for prompt and equitable resolution of grievances on the basis of disability. It is against the law for the College to retaliate against anyone who files a grievance or cooperates in the investigation of a grievance.
Option 1: Resolution Through Collaboration
A qualified student with a disability is highly encouraged to raise all concerns regarding disability accommodation or discrimination at the first sign of any difficulties to the Counselor/Disability Services Staff Member in an effort to resolve the matter in a prompt and collaborative manner.The Counselor/Disability Services Staff Member will involve those members of the Johnson College community who the Counselor/Disability Services Staff Member believes will help to resolve the matter as quickly as equitably as possible. The Counselor/Disability Services Staff Member will interact with the student to identify necessary individuals to involve and will obtain any written releases from the student concerning the involvement of others. Any resolution reached at this stage will be confirmed in a memo from the Counselor/Disability Services Staff Member to the student, with copies to those with a need to know for any implementation purposes. Additionally, the Counselor/Disability Services Staff Member will confirm to the student in writing any decision by the student to opt out of or disengage from the collaborative process. If a student wishes to use this collaborative route, but is experiencing difficulty in doing so, the student should promptly bring the matter to the attention of the Supervisor of the Counselor/Disability Services Staff Member.
Option 2: Written Grievance Procedure
If the student does not wish to attempt a resolution of the grievance through the collaborative process above, or, in the event that the student believes the collaborative process has been unsuccessful, the student may utilize a written grievance procedure as follows:
A. The student’s written complaint should be filed as soon as possible and must be filed with Disability Services within thirty (30) days of the complained-about action, inaction, decision or other situation.
B. The complaint must include the student’s name; contact information; the date of the complaint; the date of the contested action, inaction, decision or situation; a description of why Services are needed; and a description of what, if any, other steps have been taken by the student to attempt to address the complaint.
C. The complaint should include supporting documentation, and/or any other information the student would like to be considered (including the identities of witnesses concerning any facts in dispute).
After the Written Grievance is Submitted:
D. The Counselor/Disability Services Staff Member shall meet with the student promptly following receipt of the complaint to attempt resolution of the issue and to obtain any further information necessary to such resolution. The Counselor/Disability Services Staff Member will engage in any necessary investigation of the issues raised. If the complaint contests actions by the Disability Services office, it will be directed to the Supervisor of the Counselor/Disability Services Staff Member who shall appoint an individual outside of such office to investigate the complaint. The Counselor/Disability Services Staff Member (or other investigator) will provide the student with a written response to the complaint as promptly as possible and generally within 30 days of receipt of the complaint. The Counselor/Disability Services Staff Member will also provide a copy of the response to their Supervisor. The Supervisor of the Counselor/Disability Services Staff Member shall be responsible for determining any appropriate action to be taken as a result of the investigator’s findings.
Presenting an Appeal:
E. Any findings by the Counselor/Disability Services Staff Member (or other assigned investigator) with which the student disagrees either because of a belief that the process was not followed or a belief that errors were made in the process, may be appealed by the student to the Supervisor of the Counselor/Disability Services Staff Member within 15 days of receiving the decision. The written appeal should specify why the student disagrees with the decision.
F. The Supervisor of the Counselor/Disability Services Staff Member or her or his designee will consider those objections, review the record and the decision and conduct further investigation if warranted. The student will receive a written explanation of the decision on the appeal by the Supervisor of the Counselor/Disability Services Staff Member no later than 30 days after its filing, unless further time is necessary to thoroughly investigate the appeal.
The Office of Civil Rights
This grievance procedure is not intended to impede any student’s right to file a timely complaint with an appropriate external state or federal agency. Students may seek resolution through the Office of Civil Rights of the Federal Department of Education. Information on how to proceed may be accessed on their website at:
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